The short answer: Yes.
A recent survey by Web.com says 84% of small
businesses that go mobile see an increase in profits. That's a pretty high
percentage and you can imagine that 84% of those small businesses aren't
marketing geniuses. They just realized that their customers were on their
mobiles 24/7 and they needed to be there too.
All of the marketing experts online are
predicting that mobile will be even more important to businesses in the future.
Global financial services firm Morgan Stanly released a report a few years ago
saying that mobile web surfing would surpass desktop usage by 2015. The report
showed that mobile use was growing exponentially.
People are increasingly looking for offline
businesses on their mobile devices, and this means it's time to get on the
ball. Just going mobile can increase your profits, but if you really want a
mobile site that rocks, there are a few things to consider.
Design and Navigation
You know how important navigation is for a
PC website. Well, for a mobile site, it's even more important. Mobile websites
have high bounce rates. To keep them on the site, the design has to be simple
and stripped down. All of your site's pages should be just one or two clicks
from the front page. Images should be small and minimal, and there should be
plenty of empty space. Don't use Flash or anything else that loads slowly.
When designing your site, think about how
they're going to be using it. Remember that they won't have a keyboard.
Entering text on a mobile is a frustrating experience. Most mobile devices use
a touch screen, so consider thumb swishing when you plan your layout. Put your
buttons in places where they're easy to tap.
People use their mobiles to find local
businesses and to compare prices. While you're shopping in a retail store, you
can use your smartphone to compare prices and learn more about the physical
products you're thinking of buying.
Mobile users spend LOTS of time on social
media sites like Facebook and Twitter. Studies have shown that the time spent
socializing on mobiles is steadily increasing and social media sites are
capitalizing on this by creating more mobile-friendly features. Find out what
your customers are doing on their mobiles and you'll know exactly how to market
to them.
So, does a mobile site get you more
profits? The answer is yes, and it's going to mean even more profits in the
coming years. Sales of mobile devices are only increasing, so if you haven't already
gone mobile, now's the time to do it.
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